We travel with children. We do laundry. I don't mind trotting around the corner to the laundromat, but the lack of folding dryer racks tends to be a problem. Most hotels have a little retractable string over the bathtub, adequate for drying two bras and a pair of underpants. We need more. Much more. We also need to get in touch with our teenagers. When the WiFi's down and the phone has a constant busy signal, we worry. And because we worry, and we constantly sight see, and we don't get as much sleep as we need, we want coffee. Perfect coffee. Coffee strong enough to walk on. Ground Illy beans, and more of them than go to make the average cup of coffee in this hotel. I have a feeling the powers that be think Americans like weaker coffee. But we like our coffee very strong indeed. So:
(1) Provide drying racks. Don't go blank in the face when asked.
(2) Keep that WiFi up
(3) Strengthen your coffee
(4) Gladly provide stamps along with the mail service. Don't tell me to trot round to the bar at the next corner. I want one less errand to run on my vacation.
(5) The Biggie: let us redeem VAT tax refunds at your hotel.
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